Terms of service

Welcome to Shop Homio! By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully before using our store.

1. General Conditions

  • By using this website, you confirm that you are of legal age in your region or have permission from a parent/guardian.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Product availability, descriptions, and prices may change without notice.

2. Use of Our Website

You agree not to use Homio for:

  • Any unlawful purpose

  • Violating laws or regulations

  • Transmitting harmful code, viruses, or spam

  • Collecting personal information of others

We may restrict or terminate access if these rules are violated.

3. Product Information

  • We strive for accurate product descriptions and images.

  • Due to dealing with multiple suppliers, slight variations in color, size, or packaging may occur.

  • Availability may change at any time without notice.

Homio is not responsible for supplier errors or shipping delays.

4. Pricing & Payments

  • All prices are in Canadian dollars (CAD).

  • Prices may change without prior notice.

  • By completing a purchase, you authorize us to charge your payment method.

In case of a pricing or description error, we may cancel or refund your order.

5. Shipping & Delivery

  • Orders are processed within 1–3 business days.

  • Shipping times vary depending on the supplier and destination, generally 7–20 business days.

Delays due to customs, carriers, or logistics are beyond our control.
Please refer to our Shipping Policy for full details.

6. Returns & Refunds

All returns follow the RMA (Return Merchandise Authorization) process.

  • Returns must be requested within 14 day of delivery, unless otherwise stated on the product page.

  • Damaged or defective items must be reported within 48 hour of receipt.

  • Returns require an RMA number issued by Homio after we contact the supplier.

Please see our Return & Refund Policy for complete details.

7. Accuracy of Billing Information

You agree to provide:

  • Current, complete, and accurate billing and shipping information

  • Timely updates if your information changes

Incorrect information may result in delayed or canceled orders.

8. Third-Party Suppliers

  • Homio uses a drop shipping model.

  • We are not responsible for supplier errors, packaging differences, or shipping delays outside our control.

  • We will assist in resolving issues but cannot guarantee delivery timelines or stock changes from suppliers.

9. Intellectual Property

  • All content on Homio, including text, logos, images, and graphics, is the property of Homio or our content partners.

  • You may not copy, reproduce, or distribute any content without written permission.

10. Limitation of Liability

To the fullest extent allowed by Canadian law, Homio is not liable for:

  • Direct, indirect, or incidental damages

  • Loss of profits

  • Supplier delays or errors

  • Misuse of products

  • Any issues outside our control

Use of the website is at your own risk.

11. Prohibited Uses

You may not use Homio for:

  • Fraud or illegal activity

  • Unauthorized access attempts

  • Harassment or harmful behavior

  • Uploading malicious software or viruses

Violations may result in restricted access or legal action.

12. Changes to Terms

Homio may update these Terms at any time.
Changes will be posted on this page with the updated date.
Continuing to use the website constitutes acceptance of the updated Terms.

13. Contact Information

For questions about these Terms, please contact us at:

📧 Contact@shophomio.com