FAQ

What types of products does Shop Homio offer?

Shop Homio offers a curated collection of home essentials that perfectly blend modern design with a cozy and elegant feel. Our collection includes a high-end mix of kitchenware, lighting, bedding, and home decor that serves as a modern match for any sanctuary.

How do I choose the right lighting fixture for my space?

When selecting a lighting fixture, consider the size of your space, the existing color palette, and the intended ambiance. For instance, larger fixtures like chandeliers can serve as focal points in spacious rooms, while smaller fixtures may be more suitable for intimate settings. Additionally, consider the type of light bulb and its brightness, measured in lumens, to ensure it meets your needs.

What is the return policy for Shop Homio products?

While specific return policies are not detailed here, it is advisable to check the return policy on our website or contact customer service for information regarding returns and exchanges. Typically, items should be returned in their original condition within a specified timeframe for a full refund.

How can I maintain the quality of my home décor items?

To maintain the quality of your home décor items, regular cleaning is recommended. Use appropriate cleaning solutions for different materials, such as microfiber cloths for glass and wood, and avoid abrasive cleaners that may damage finishes. Additionally, ensure that lighting fixtures are kept free from dust to maintain their aesthetic appeal and functionality.

Do you offer international shipping?

Currently Shop Homio's offers Free shipping Canada-wide. While we are only shipping with in Canada at this time, we are working hard to bring our products to international customers in the near future! Stay tuned for updates.

How can I contact customer service for further inquiries?

For further inquiries, you can contact our customer service team through the contact form available on our website or the direct email address (contact@shophomio.com). We strive to respond to all inquiries promptly, typically within 24 to 48 hours, depending on the volume of requests.